HOTEL PAYMENT PROCESSING
Accept payments safely and securely with RaccoonPay's hotel payment processing system
RaccoonPay guarantees quick and seamless payment processing through the RoomRaccoon booking engine, channel manager, and at your front desk.
Process all your payments in one system and track payments in real-time with the RaccoonPay Dashboard.
View all payment activity — payments, payouts, VCCs, refunds and more.
Customisable digital documents
Booking engine payments
Channel manager payments
One-click payments from the guest reservation
Easily manage your payments from the guest reservation. You can collect payments at any point during the guest journey using digital payment documents and pre-authorise credit cards for guarantees.
You can also initiate POS transactions from the guest reservation with a fully integrated RaccoonPay Card Machine.
Virtual Credit Card Management
- Payment Security
VCCs hold temporary account details valid for one purchase, making them hack-proof.
- Payment Reconciliation
Payment data such as date, amount, and the purchaser is attached to the credit card number transfer.
- Faster Payments
VCCs process payments faster than a traditional credit card for speedier reconciliation.
- Auto-Charge VCCs
Never miss out on revenue. RaccoonPay auto-charges VCCs on the morning of the effective payment date.
- VCC Dashboard
See a daily overview of charged and uncharged VCCs and the relevant booking channels.
Security you and your guests can rely on
RaccoonPay is designed to store and process property and guest data safely.
We merge industry-leading security standards and automation to reduce the risk of fraud, identity theft, and illicit activities.
3D Secure Authentication
RaccoonPay adds an extra layer of security to online transactions by enforcing the latest version of 3D Secure and 3D Secure 2.0 technology — providing a strong defence against fraudulent activity.
The cardholder can be authenticated even if they don’t make a purchase. This is extremely useful for adding credit card guarantees.
Integrated front desk payments
The RaccoonPay Card Machine is a fully integrated POS solution for convenient fully-automated front desk payments.
Payment intents are initiated by the RoomRaccoon system, saving you time and eliminating keying errors.
- No set-up fee!
- Affordable transaction rates
- Wireless connection
- Real-time reporting
- Tap and go
- User guide
FAQs: Hotel Payment Processing
1. Virtual cards increase payment security
Virtual credit cards offer an extra layer of security against criminal activity via insecure connections or data breaches. Virtual cards are rendered useless to hackers as they create temporary account details for the merchant that are only valid for one purchase.
2. Virtual cards simplify supplier payments
With virtual cards, payment data is attached to the credit card number transfer, so both the guest and the hotel can pinpoint a transaction to the exact date, amount, purchaser, and item. This allows accounting departments to automate the reconciliation of expenses and free up time to analyse the valuable data being gathered.
3. Single-use virtual credit cards.
Single-use virtual cards can only be used for one specific amount or for multiple transactions with a specified sum. For example, a virtual card can be used for 200 transactions, or it can be used for 20 transactions, depending on how the card is set up. They are popular because hotels get paid faster and experience more efficient reconciliation.