Guest reservation
Registration
Register more guests in less time with RaccoonID, which scans identification documents by reading the bar codes and auto-fills guest information in the correct fields in the reservation.
Power exceptional guest experiences with an all-in-one property management system for your front and back-office operations.
The RoomRaccoon hotel PMS offers a simple and intuitive interface for hoteliers, allowing them to complete every task faster than ever before and utilize real-time data to increase revenue.
Save valuable time, cut costs, and optimize tasks with automated processes.
Use guest-centric tools to deliver an integrated, frictionless user experience.
Incentivize guest loyalty with features that build a personalized connection.
Get an instant snapshot of your reservations with an easy-view calendar dashboard. Simple "drag and drop" allows you to move or upgrade a room reservation. You can open a reservation with one click to view registration and billing details.
Reservations are color-coded according to the real-time status for easy viewing.
Register more guests in less time with RaccoonID, which scans identification documents by reading the bar codes and auto-fills guest information in the correct fields in the reservation.
Streamline your guest registration and departure with our hotel Check-in and Check-out software. Gather guest information like passport and flight numbers, dietary requirements and more during Online Check-in, and invite guests to settle outstanding charges with quick and easy Online Check-out.
Generate more revenue before your guests even arrive with RaccoonUpsell, our automated guest service menu. Upsell room upgrades and extra services for higher RevPAR.
View guest account activity in real-time, including imported VCCs from OTAs.
Folios are automatically generated at check-out. You can customize folios, split them, and send payment requests from a single screen.
Keep guests informed and build relationships throughout the customer journey with automatic confirmation emails, personalized post-stay follow-ups, and revenue-generating pre-arrival emails.
Encourage repeat visits by sending post-stay emails with promotion codes that former guests can redeem when booking directly.
Keep track of real-time reports from month to month and year to year.
RoomRaccoon’s hotel PMS is complete with native housekeeping software. You can assign tasks and track room statuses from a real-time feed.
Housekeepers can use the mobile web app to update room statuses and post comments – all from the palm of their hand.
RaccoonRev is a native revenue management tool that shows you data from your property and the market to help you make better-informed decisions and adopt a more strategic approach to pricing.
Know when your competitors increase or decrease their rates and when they’re sold out.
