The number of user accounts
Assign team roles and permissions that determine a users control in RoomRaccoon.
You can offer your guests the convenience of pre-arrival registration with online check-in software and save valuable time with reduced front desk administration.
Sell your rooms for the best price in real-time with the RoomRaccoon Yield Manager. Use this smart pricing tool to adjust your rates according to yield rules and always get the most bookings at the highest prices.
Save time with auto-generated invoices, which you can split, send and track from the guest reservation. Our PMS ensures that your invoices are always accurate and up-to-date.
With our easy-to-use email templates, you can customise and automate your guest communication. From booking confirmation to post-stay follow-ups.
Track your property’s performance with 20+ different reports to make better informed decisions.
Manage your guests and reservations by creating a centralized company profile, and block availability for a group or corporate accounts looking to stay on a future date.
The number of room categories you can create.
Keep track of outstanding payments with a debtor's report. It gives you an overview of the amount owed on each reservation.
An automated Guest Service Menu that upsells room upgrades and extra services to guests before arrival.
Manage your teams and back-office operations more effectively with a real-time housekeeping dashboard.
Track competitors with a CompSet dashboard and adopt a competitive pricing strategy to always win the market.
Customize your booking page with your brand's colors and logo for a seamless booking experience. You can also specify your booking conditions in the settings.
Include an unlimited number of add-ons for guests to customise their stay with extra services like an in-room massage or welcome platter.
The RoomRaccoon booking engine is 100% commission-free! You can sell as many rooms as possible and keep all your direct revenue.
Create custom discount codes that guests can redeem when booking direct. Include the code on your website or send a post-stay email welcoming guests back with a special discount.
Embed a Google Analytics code onto the Booking Engine page to track your visitors.
Embed a Google Analytics code onto the Booking Engine page to measure conversions.
Embed a Facebook Pixel code onto the Booking Engine page to track visitors and conversions from your ad campaigns.
Sell your rooms on third-party booking channels - zero added commissions! The booking channel limits only apply to online travel agencies (OTAs) two-way API connections.
Our powerful channel management software syncs your bookings across all channels in 5 seconds. No overbookings!
Efficiently distribute multiple packages and rate plans such as breakfast-inclusive rates on your booking channels from a central location.
Connect your booking engine to Google Hotel Ads to increase online visibility and grow direct bookings through the favorable Pay-Per-Stay (PPS) bidding model.
Collect online payments at every stage of the guest journey: booking, pre- and post-arrival.
Send payment requests directly from the guest reservation.
Access to articles that answer frequently asked questions, including help videos.
Monday to Friday
You can exchange your upgrade for a more suitable tool or feature.
Make guest registration a breeze with a digital ID and passport scanner that auto-populate guest details in the reservation.
Choose from over 50 unique templates and design a website for your property with our easy website builder.
RoomRaccoon integrates with various accounting software solutions.
Use a custom domain name for your Booking Engine and whitelist your documents, such as online check-in and booking confirmation emails.
Looking for a specific tool or feature? From POS integrations to door lock technology, we integrate with over 300 third-party solutions.
Take the first step towards transforming your accommodation business.
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