RoomRaccoon announces first integration with self-service kiosk solution Roommatik

RoomRaccoon’s global users can benefit from a direct API integration with Roommatik for a fully automated check-in kiosk.

(Breda, the Netherlands) 14 December 2023 –RoomRaccoon, the leading hotel management system for independent hotels, today announced its integration with Roommatik, a premier self-service kiosk solution for the hospitality industry. This is the first kiosk integration available to RoomRaccoon users, revolutionising the guest experience and empowering hoteliers with a 24/7 open front desk.

The two-way integration facilitates the seamless exchange of vital guest data, including check-in and check-out information, room availability, and billing details, from RoomRaccoon’s PMS to Roommatik’s kiosk, all in real time. By incorporating additional services such as upselling and room upgrades, hoteliers can transform Roommatik into a 24/7 service provider, enhancing the overall guest journey and increasing revenue.

“At Roommatik, we take pride in offering highly adaptable kiosks that cater to the unique requirements of each establishment in the hospitality industry. We are proud to team up with RoomRaccoon to take hotel operations to the next level. This partnership seamlessly integrates to deliver an enhanced, innovative, and personalized experience for guests,” says Juan Vila, CEO of Roommatik.

“This is a valuable new addition to the RoomRaccoon Marketplace,” says Steven Reffin, Head of Partnerships at RoomRaccoon. “The integration empowers boutique hotels operating with a smaller team to provide a 24/7 open front desk without physically being on-site. This is a game-changer for small hotels where operating a full-time front desk is not viable due to the huge personnel costs. What’s more, Roommatik’s kiosk solution supports an impressive array of 21 different languages, ensuring that language barriers are a thing of the past.”

The RoomRaccoon and Roommatik integration is available to hoteliers worldwide.

About Roommatik

Established in 2000, Roommatik, headquartered in Vigo, Spain, stands at the forefront of technological innovation in the hospitality sector. With a global presence and a commitment to excellence, Roommatik offers a cutting-edge solution to meet the diverse needs of the modern hospitality industry. The state-of-the-art kiosks are designed to accommodate guests from around the world, boasting support for 21 different languages.

About RoomRaccoon

RoomRaccoon is an award-winning Hotel Management System trusted by thousands of independent properties across the globe. RoomRaccoon’s cloud-based platform empowers hoteliers with a category-redefining, comprehensive range of products and solutions to increase revenue, streamline operations, and enhance the guest experience. And with over 400 integrations, RoomRaccoon is one of the most connected solutions on the market. Founded in 2017 by a hotel owner and tech entrepreneur, RoomRaccoon was awarded the Best Hotel Management System in the World by Hotel Tech Report in 2020 and 2021.

Media contact
Lindsay Krause, Senior Brand Manager
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